FAQs

GENERAL QUESTIONS

Does Workbeams provide installation services?

While Workbeams does not provide installation services themselves, we work with a number of qualified electrical contractors around the country.

Can your fixtures be installed on existing poles?

While Workbeams does not provide installation services themselves, we work with a number of qualified electrical contractors around the country.

Can we use existing wiring to connect to your fixtures?

That determination will need to be made by the installer after careful inspection of existing wiring.

What is the warranty on Workbeams product?

We can match our warranty to meet the specific needs of a particular project. This can range from 5 years to 25 years depending on a variety of factors. Simply let us know what your requirements are and we will provide you with what you need.

What equipment do I need on site to unload the materials?

If it is a retrofit job with just fixtures, you will need a single fork lift to remove the pallets from the truck. If you want to use a pallet jack, we can arrange to have the materials delivered with a lift gate. Poles arrive in a container and require two fork lifts to properly remove them.

CONTRACTOR QUESTIONS

What types of poles do you supply?

We can provide two different types of poles:

Concrete-base: We will provide an engineer-stamped drawing of the base designed for local conditions. In addition, we will provide anchor bolts and a bolt pattern.
Steel-base: This uses a bitumen-coated steel shaft that is buried in the ground. The next section of pole is “slip-fitted” over the extended portion. We will provide an engineer-stamped drawing of the hole requirements based on local conditions.

What materials will I need to provide to complete an installation?

For new pole installations, we will provided pre-wired cross-arms and complete wiring harnesses that extend the length of the poles. For retrofits, we can quote and provide SJOOW cables for each fixture that includes an IP-68 quick connect that attaches to the whip on the fixture.

Are your cross-arms pre-wired?

That determination will need to be made by the installer after careful inspection of existing wiring.

How do the materials arrive on site?

We make every effort to have all items including the fixtures, wiring harnesses and poles arrive on site at the same time. We can also work with the installers to have some items arrive at different times to better fit their schedules.

What equipment do I need on site to unload the materials?

FAQs

GENERAL QUESTIONS

CONTRACTOR QUESTIONS

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